RealEstatz Privacy Policy
Last updated on: 18.08.2018
Thank you for using this service, which is owned and operated by RealEstatz.
RealEstatz is serious about protecting your online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our website.
“You” or “Your” means you as a participant in or as a user of the RealEstatz.com website. “We” or Our” or “Us” means RealEstatz. “Our site” means RealEstatz.com.
SECTION 1 – YOUR CONSENT
This RealEstatz.com Privacy Policy (“Privacy Policy”) describes how we (RealEstatz.com, together with its affiliated companies worldwide,– “RealEstatz”, “we” or “us”) may collect and use information pertaining to each of our unregistered visitors and registered users (each, a “Visitor” or “User” (respectively), or “you”), in connection with their access to and use of RealEstatz’s websites (including and any of its subdomains, the “Website”), web applications (“RealEstatz Apps”), mobile applications (“Mobile Apps”), and related services (collectively, the “Services”).
This Privacy Policy constitutes a binding and enforceable legal contract between RealEstatz and you - so please read it carefully.
You may visit and/or use the Services only if you fully agree to this Privacy Policy - and by accessing and/or using any of the Services, you signify and affirm your informed consent to this Privacy Policy, including to the collection and processing of your Personal Information as defined and explained below.
Please note: you are not obligated by law to provide us with any information. You hereby acknowledge, warrant and agree that any information you do provide us is provided of your own free will and consent, for the purposes and uses described herein.
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This policy describes our privacy practices – what information we collect on our visitors and users, how we collect it, what we do with it, how we protect it, and your rights regarding your information.
By accessing or using any of our services, you signify your consent to this Privacy Policy. You may use our services only if you fully consent to the practices described in this policy.
If you have questions about this Policy, or any Privacy Notice, please contact us via e-mail at legal@realestatz.com.
SECTION 2 – WHAT INFORMATION DO WE COLLECT?
2.1. Visitor and User Information
Un-identified and non-identifiable information pertaining to a Visitor or un-identified User, which may be made available to us, or collected automatically via his/her use of the Services (“Non-personal Information”). Such Non-personal Information does not enable us to identify the Visitor or User from whom it was collected. The Non-personal Information collected by us mainly consists of technical and aggregated usage information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc.
Individually identifiable information, namely information that identifies an individual or may with reasonable efforts cause the identification of an individual, or may be of private or sensitive nature (“Personal Information”). The Personal Information collected by us mainly consists of contact details (e.g., e-mail address or phone number), billing details (name, physical billing address, payment method and transaction details), details regarding a browsing or usage session (IP address, Geo-location and/or device unique identifier), details regarding connected third-party accounts (such as the e-mail or username for a connected PayPal, Google or Facebook account), correspondences (including those made through or uploaded to our Services), and any other Personal Information provided to us by Visitors and/or Users through their access to and/or use of the Services. For the avoidance of doubt, any Non-personal Information that is connected or linked to Personal Information (for example, in order to improve the Services we offer) is deemed and treated by us as Personal Information, as long as such connection or linkage exists.
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We collect Personal Information and Non-personal Information. We collect such information regarding our users, buyers, members, job applicants, visitors and anyone else who may provide it to us.
When you purchase something from our site, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. This enables us to both fulfill and support the products you purchase.
When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system so we can better improve the experience for all our users.
Email marketing: With your permission, we may send you emails about new products, free and premium content (i.e. blog posts, YouTube videos, reports/whitepapers, etc.), and special events.
SECTION 3 – HOW DO WE COLLECT SUCH INFORMATION?
There are two main methods we use:
We collect information through your use of the Services. In other words, when you are visiting or using our Services, including when you browse the Website, register or edit a User Account, and upload information and content, and/or download and use any RealEstatz Apps and/or Mobile Apps, we are aware of it any may gather, collect and record such uses, sessions and related information, either independently or with the help of third-party services, including through the use of “cookies” and other tracking technologies, as further detailed in this policy.
We collect information which you provide us voluntarily. For example, we collect the Personal Information you provide us when you register to our Services; when you sign-in to our Services via third party services such as Facebook or Google; when you place purchases and/or register an account; when you submit or upload such Personal Information as you use any of our Services; and/or when you contact us directly.
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When you visit or use our services –
you may also provide us with certain information (either automatically through your uses, or by manually submitting it).
SECTION 4 – WHY DO WE COLLECT SUCH INFORMATION?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To further develop, customize and improve our Services, based on Visitors’ and Users’ common or personal preferences, experiences and difficulties;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To facilitate, sponsor and offer certain contests, events and promotions, determine participants’ eligibility, monitor performance, contact winners and grant prizes and benefits;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To enhance our data security and fraud prevention capabilities;
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To consider Applicants’ candidacy ; and
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To comply with any applicable laws and regulations.
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We collect and use information in order to provide our services and make them better and safer.
We also collect and use information in order to contact our visitors, users and job applicants in order to comply with the laws applicable to us.
SECTION 5 – WHERE DO WE STORE YOUR INFORMATION?
RealEstatz Visitors’ and Users’ information may be maintained, processed and stored by our authorized service providers in the United States of America, in Europe and in other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law.
Information will be maintained, processed and stored as necessary, in secured cloud storage provided by our Third Party Services.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
Our Services include certain Social Media features and widgets, such as the “Facebook Connect” or “Google Sign-in” features, “Facebook Like” button, the “Share this” button or other interactive mini-programs (“Social Media Features”). These Social Media Features may collect information such as your IP address or which page you are visiting on our Website, and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties are governed by their policies and not ours.
Our website, webstore are hosted and managed by Wix.com Ltd.
Wix is based in Israel, which is considered by the European Commission to be offering an adequate level of protection for the personal information of EU Member State residents. Wix.com participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.
Our payments gateway is provided by PayPal.
Our payments gateway is provided by PayPal. PayPal's corporate headquarters are located in the North San Jose Innovation District of San Jose, California, at North First Street campus. The company's operations center is located in Omaha, Nebraska, which was opened in 1999. Since July 2007, PayPal has operated across the EuropeanUnion as a Luxembourg-based bank
PayPal.com PayPal Privacy policy
Our e-mail service is hosted by Wix.com and MailChimp.com.
Our e-mail service is hosted by Wix.com and MailChimp.com and MailChimp is a marketing automation platform and an email marketing service and a trading name of its operator, Rocket Science Group,
Mailchimp.com Mailchimp Privacy Policy
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
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We may store and process Personal Information subject to this policy in the USA, Europe or other jurisdictions, whether by ourselves or with the help of our service providers.
Our data storage providers are committed to protect and secure your data.
SECTION 6 – USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES
We, together with our marketing, analytics and technology partners, use certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags and scripts). These technologies are used in order to maintain, provide and improve our Services on an ongoing basis, and in order to provide our Visitors and our Users with a better experience. For example, thanks to these technologies, we are able to maintain and keep track of our Visitor’s and Users’ preferences and authenticated sessions, to better secure our Services, to identify technical issues, user trends and effectiveness of campaigns, and to monitor and improve the overall performance of our Services.
Please note that Third Party Services placing cookies or utilizing other tracking technologies through our Services may have their own policies regarding how they collect and store information. Such practices are not covered by our Privacy Policy and we do not have any control over them.
Cookies:
In order for some of these technologies to work properly, a small data file (“cookie”) must be downloaded and stored on your device. By default, we use several persistent cookies for purposes of session and user authentication, security, keeping the User’s preferences (e.g., regarding default language and settings), connection stability (e.g., for uploading media, using e-Commerce features, etc.), monitoring performance of our services and marketing campaigns, and generally providing and improving our Services.
If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at www.aboutcookie.org (note that this website is not provided by us, and we therefore cannot ensure its accuracy, completeness or availability). Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.
Clear Gifs:
We and certain Third Party Services may employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), which enables them and us to improve our Services by measuring their effectiveness and performance. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, however unlike cookies these are not stored on your device, but are instead embedded within our Services.
Flash and HTML5:
We and certain Third Party Services may also employ certain tracking technologies known as “Flash cookies” and “HTML5”, mainly for advertising purposes. Various browsers may offer their own management tools for removing or blocking such technologies. Additional information about managing Flash cookies is available here. (note that this website is not provided by us, and we therefore cannot ensure its accuracy, completeness or availability).
Behavioral Targeting/Re-Targeting:
Certain Third Party Services and ad networks may display advertising on our Website, Apps and mobile apps, or manage our advertising on other websites. Such parties may use certain tracking technologies to collect certain information about your activities on the Services and different third party Services to provide you with targeted advertising based on your interests and preferences. You may opt-out of receiving targeted ads from certain advertisers and ad networks by clicking here (or if you are located in the European Union click here (provided by YourChoicesOnline.eu). Please note this does not opt you out of receiving any advertising.
User Data Supplementation:
We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
“Do Not Track” Signals:
Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application.
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We and certain third party services may use cookies and similar tracking technologies throughout our services.
These technologies are used mostly for stability, security, functionality, performance and advertising purposes.
You may block, opt-out of or otherwise manage such tracking technologies by yourself, through your browser settings or other sources – but please note that this may adversely affect the way you experience our services.
SECTION 7 – COMMUNICATIONS WITH REALESTATZ
Promotional Messages.
By subscribing to any Services (including to any of our newsletters, blogs, social media accounts or public events) and providing us with your e-mail address or any other contact information (such as your phone number or social media handle), you expressly agree to receive promotional content, messages or calls from us or our partners (acting on our behalf) through such means.
Accordingly, we and our partners shall be entitled to call you or send you promotional content or messages by e-mail, SMS, direct text messages, marketing calls and similar forms of communication. If you wish not to receive such promotional messages or calls, you may notify us at any time or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.
Service and Billing Messages.
We may also contact you with important information regarding our Services, or your use thereof. For example, we may send you a notice (through any of the means available to us) if a certain Service is temporarily suspended for maintenance; reply to your support ticket or e-mail; send you reminders or warnings regarding upcoming or late payments for your current or upcoming subscriptions; forward abuse complaints regarding your User Account; or notify you of material changes in our Services
You will not be able to opt-out of receiving such Service and Billing Messages
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You agree that we or our partners may send you promotional messages and content. You can easily opt-out of receiving promotional messages by contacting us or using the “unsubscribe” options provided by us with every message.
We may also contact you with service and billing-related messages and content. You will not be able to opt-out of receiving such messages.
SECTION 8 – ACCESSING YOUR PERSONAL INFORMATION
If you wish to access and/or request us to make corrections to the Personal Information that you have stored with us, or wish to request a list of what Personal Information (if any) pertaining to you we disclosed to third parties for direct marketing purposes, feel free to send us an e-mail to support@realestatz.com and we will respond within a reasonable timeframe and in accordance with any applicable law.
Note that you may also correct, update or remove certain parts of such Personal Information by yourself, or completely deactivate your User Account, through your User Account settings.
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You may request to access or correct the personal information you have stored with us, by sending us an e-mail.
You may also correct, update or remove certain information, or deactivate your account, through your account settings. We will respond to your request as soon as possible.
SECTION 9 – DATA RETENTION
We may retain your Personal Information for as long as your User Account is active or as otherwise needed to provide you with our Services.
We may continue to retain such Personal Information even after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.
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We may keep your information for as long as your account is active, and longer as needed (for example, if we are legally obligated to keep it further).
SECTION 10 – SECURITY
Through our Service Providers we have implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy.
However – regardless of the measures and efforts taken by Us, we cannot and do not guarantee the absolute protection and security of your Personal Information or any other User Content you upload, publish or otherwise share with us
We therefore encourage you to set strong passwords for your User Account, and avoid providing us with any sensitive information which you believe its disclosure could cause you substantial or irreparable harm. Furthermore, because certain areas on our Services are less secure than others (for example, forum, blog public comments, uploads or if you browse to a non-SSL page), and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.
If you have any questions regarding the security of our Services, you are more than welcome to contact us at support@realestatz.com.
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We are committed to securing your personal information, and use various security measures, through our service providers, to better protect it.
However, as we can’t guarantee absolute protection – we encourage you to be careful, set a strong password for your account, and avoid submitting any sensitive information which, if exposed, could cause you major harm
SECTION 11 – PUBLIC FORUMS, BLOG AND USER CONTENT
Our Services offer publicly accessible blogs, communities and support forums. Be aware that any information you provide in any such areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blogs, communities or forums, feel free to contact us at: support@realestatz.com.
In some cases, we may not be able to remove your Personal Information from such areas. For example, if you use a third party application to post a comment (e.g., the Facebook social plugin application) while logged in to your related profile with such third party, you will need to login into such application or contact its provider if you want to have the Personal Information you posted through it removed.
In any event, we recommend that you do not post any information (or use any posting means to post information) you would not want to be made public on these areas.
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Please avoid posting any information to any of the public areas on our Services, if you don’t want it to become publicly available
SECTION 12 – TERMS OF USE, UPDATES AND INTERPRETATION
Your use of any of our Services, and any disputes arising from it, is subject to this Privacy Policy as well as our Terms of Use and all of its general provisions including disclaimer of warranty, limitation of liability and indemnity.
We may update this Privacy Policy to reflect changes to our information collection, usage and storage practices. If we make any changes that we deem as “material” (in our sole good faith discretion), we will notify you in this privacy policy. We encourage you to periodically review this page for the latest information on our privacy practices. Except if and as stated otherwise, our most current Privacy Policy applies to all information that we have about you with respect to our Website, Apps, Mobile Apps and other Services.
Any heading, caption or section title contained herein, and any explanation or summary under the right “#LegalTalkEasy” column, is provided only for convenience, and in no way defines or explains any section or provision hereof, or legally binds any of us in any way.
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As noted in our Terms of Use, we disclaim all warranties and shall not be liable for any damages (subject to applicable law).
We may change this policy at any time. We will notify you of any material changes in this policy.
This column is just for clarity and therefore cannot be use for legal purposes.
SECTION 13 – CONTACT US
If you have any questions about this Privacy Policy, please contact us at legal@realestatz.com.